Privacy Policy

Last Updated: January 8, 2026

Helianthus Positive Behavior Supports LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or consultation requests
• Schedule appointments
• Enroll in our services
• Communicate with us via phone, email, or in person

This information may include: name, email address, phone number, address, insurance information, and medical/behavioral information relevant to treatment.

Website Usage Information

We may automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our ABA therapy services
• Process appointments and service requests
• Communicate with you about services, appointments, and updates
• Process insurance claims and payments
• Improve our website and services
• Comply with legal obligations and protect our legal rights
• Conduct research and analysis to improve treatment outcomes (with proper consent and de-identification)

3. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled according to HIPAA regulations. We will not disclose your PHI without your authorization except as permitted or required by law for treatment, payment, or healthcare operations.

4. Information Sharing and Disclosure

We may share your information with:

• Healthcare providers involved in your child's care (with consent)
• Insurance companies for billing and authorization purposes
• Service providers who assist in our operations (e.g., billing, IT services) under strict confidentiality agreements
• Legal authorities when required by law or to protect rights and safety

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records are retained according to state and federal requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request copies of your medical records
• Restrict certain uses and disclosures of your information
• Receive an accounting of disclosures
• File a complaint with us or with the Department of Health and Human Services

8. Children's Privacy

Our services are designed for children, but we do not knowingly collect personal information from children through our website. All information about children is collected from parents or legal guardians who consent to services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: